Encompass
Mid-to-large mortgage lenders who need deep compliance automation and a vast partner ecosystem
Quick Facts
- Company
- ICE Mortgage Technology
- Founded
- 1997
- HQ
- Pleasanton, CA
- Pricing
- Subscription (per-seat + per-loan transaction fees)
- Market
- ~50% of U.S. mortgage LOS market
Overview
Encompass is the dominant mortgage loan origination system in the United States, used by roughly half of all mortgage lenders. Originally developed by Ellie Mae (founded 1997), the platform was acquired by Intercontinental Exchange (ICE) in 2020 for $11 billion. It offers end-to-end mortgage origination from point-of-sale through closing, with particularly strong compliance automation that keeps pace with federal and state regulatory changes. The platform's massive partner network — over 300 integrated service providers — means lenders can connect credit, appraisal, title, MI, and secondary market services without leaving the system.
Key Features
- ▸ End-to-end mortgage origination workflow
- ▸ Automated compliance engine with real-time regulatory updates
- ▸ Encompass Consumer Connect (point-of-sale / borrower portal)
- ▸ Product and pricing engine (ICE PPE) with live rate comparisons
- ▸ eClose with eNote and eVault capabilities
- ▸ 300+ integrated partner services
- ▸ Encompass Data Connect for analytics and reporting
- ▸ Multi-channel support (retail, wholesale, correspondent)
- ▸ USPS address validation integration
- ▸ Automated disclosure generation and tracking
Pricing
What we know about Encompass pricing:
Typically $500–$1,500/user/month depending on volume and modules; implementation runs $50K–$200K+
Like most enterprise LOS vendors, ICE Mortgage Technology doesn't publish standard pricing. Quotes are customized based on institution size, loan volume, and module selection. We recommend requesting all-in three-year TCO quotes that include implementation, training, and ongoing fees.
Core Banking Integrations
Encompass offers pre-built integrations with the following core banking platforms:
Ideal Customer Profile
- Asset Size
- $1B+ (though used across all sizes)
- Loan Volume
- 500+ loans/year
- Staff Size
- 10+ origination staff
- Best When
- You need enterprise-grade compliance, sell to the secondary market, and want the broadest partner ecosystem
Pros & Cons
Strengths
- ✓ Industry-standard platform — easiest to find trained staff
- ✓ Deepest compliance automation in the market
- ✓ Massive partner ecosystem reduces integration headaches
- ✓ Strong secondary market connectivity (Fannie, Freddie, Ginnie)
- ✓ Continuous feature updates and regulatory patches
Limitations
- ✗ Expensive — total cost of ownership is the highest in the category
- ✗ Complex implementation (6-12 months typical)
- ✗ Can feel bloated for smaller shops that don't need every feature
- ✗ Customer support quality has been inconsistent post-ICE acquisition
- ✗ SDK transition (deadline Dec 2026) creating uncertainty for customizations
User Reviews & Reputation
4.0/5 (based on user reviews)
G2
3.8/5
software Advice
3.9/5
capterra
Review scores from third-party sources. Ratings reflect aggregate user reviews and may change over time.
Looking for AI-powered underwriting that works alongside Encompass? Aloan integrates with any LOS.